“it would be like not listening at all” by Julia at Starbucks


Friday July 8, 2016 at Starbucks
6:49am
5 minutes
When I Am King, Dilly Dilly
Don Cummer


I wake up everyday already loving you, you’re at, let’s say 20%. You know, like a server at a restaurant: I go in and I give you the benefit of the doubt, I start you at a 20% tip and if you mess up by being rude, I knock a couple percent off. I have no ill intentions, I don’t go to a restaurant expecting to be disappointed. I expect kindness. I expect good food. I expect thoughtfulness. And I expect, sometimes more than I should, a freebie of some sort. And then because I’ve eaten out at other restaurants before, I compare this service to that service to this service to that service, and I know when I’m not being treated right. I also know because I was a server once too, and it’s not hard to remember what was involved in a customer experience job. I wake up everyday at the top of my love for you. And then you forget to buy the garbage can again, or print off the movie tickets, or you bring home the light mayonnaise even though I specifically asked you NOT to get the light mayonnaise, for reasons that don’t need to be stated here. I’d say you’re lucky if you’re getting a base tip of 15% by lunch time.